5jii Privacy Policy

1. About This Policy

This Privacy Policy applies to all personal information collected by 5jii through the website at 5jii.app and through the 5jii mobile app. It covers how we collect data, what we do with it, and the rights you have in relation to your own information.

5jii is an online gaming platform serving players in the Philippines. When you register, deposit, play games, place bets, or contact our support team, you share information with us. We take that responsibility seriously and handle all personal data with care.

This policy was last updated in June 2026. We will update it when our practices change and will notify registered players of material changes through the platform or by email.

2. Data We Collect

The types of personal data we collect depend on how you interact with 5jii. Below is a summary of the main categories:

We only collect the personal data that is necessary to deliver the platform's services and meet our legal obligations.

3. How We Collect Your Data

5jii collects personal data through the following means:

• Directly from you — when you register an account, complete KYC, contact support, or update your profile details.
• Automatically — when you use the platform, we collect technical data such as your IP address, device identifiers, and session information. This is handled through server logs and standard web technologies.
• Through transactions — when you make a deposit or request a withdrawal, we receive confirmation and reference data from your payment provider. We do not store full bank account numbers or full e-wallet credentials.
• Through the mobile app — if you use the 5jii mobile app, we may collect device-level data such as device model and operating system version to ensure app compatibility and security.

4. How We Use Your Data

5jii uses the personal data we collect for the following purposes:

• To create, verify, and manage your player account.
• To process deposits and withdrawals in Philippine Peso through your nominated payment method.
• To provide access to all platform features — sports betting, live casino, casino games, and more.
• To verify your identity through KYC and comply with applicable financial and gaming regulations.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct.
• To monitor gaming activity for responsible gaming purposes and identify players who may need support.
• To provide customer support and respond to your enquiries.
• To send you account-related communications such as deposit confirmations, OTP codes, and security alerts.
• To improve the platform based on usage patterns and technical performance data.

We do not use your personal data to send unsolicited marketing communications without your consent, and we do not sell your data to third parties for their own marketing purposes.

5. Sharing Your Data

5jii may share your personal data with the following categories of third parties, strictly as necessary to operate the platform:

• Payment processors — local bank partners and e-wallet providers involved in processing your deposits and withdrawals. These providers receive only the information needed to complete the transaction.
• Identity verification services — third-party KYC providers that assist with validating government-issued ID documents.
• Technology and infrastructure providers — cloud hosting and platform infrastructure services that store and process data on our behalf under appropriate data processing agreements.
• Regulators and law enforcement — where required by applicable law, court order, or lawful regulatory request, we may be required to disclose personal data to relevant authorities.

All third parties we work with are required to handle your data securely and use it only for the specific purpose for which it was shared. We do not share data with advertisers, data brokers, or unrelated commercial parties.

6. Data Retention

We retain your personal data for as long as your account is active and for as long as necessary to meet our legal and regulatory obligations after account closure. This includes transaction records, KYC documents, and gaming history.

In general, financial and identity records are retained for a minimum period required under applicable anti-money laundering and financial regulations. Technical and session data is retained for a shorter period consistent with security and fraud-prevention purposes.

When data is no longer required for any legitimate purpose, 5jii will securely delete or anonymise it. If you request account closure, we will process your request and apply appropriate retention rules to the data associated with your account.

7. Security Measures

5jii applies a range of technical and organisational measures to protect your personal data:

• SSL (Secure Socket Layer) encryption for all data in transit between your device and our servers.
• OTP (one-time password) verification for login and sensitive account actions.
• Biometric login support on the 5jii mobile app as an additional layer of account security.
• Access controls that restrict internal access to personal data to authorised personnel only.
• Regular security reviews and monitoring for suspicious activity on the platform.

No system can guarantee absolute security. If you believe your account has been accessed without your permission, please contact the 5jii support team immediately at [email protected].

8. Cookies and Similar Technologies

5jii uses cookies and similar browser technologies on the website and mobile web experience to support platform functionality. Cookies are small files stored on your device when you visit the platform.

We use cookies for the following purposes:

• Session cookies — to keep you logged in while you navigate the platform during a session.
• Security cookies — to detect and prevent fraudulent or unauthorised access.
• Preference cookies — to remember settings you have chosen, such as display preferences within the platform.
• Analytics cookies — to understand how the platform is used and identify areas for improvement. Analytics data is aggregated and does not identify you personally.

Most browsers allow you to control cookie settings. You can choose to block or delete cookies, though doing so may affect some platform functionality. Essential session cookies are required for the platform to work correctly.

9. Your Rights Over Your Data

As a 5jii player, you have rights in relation to your personal data. These include:

• Right to access — you may request a copy of the personal data we hold about you.
• Right to correction — if any of your personal data is inaccurate or incomplete, you have the right to have it corrected. Some details can be updated directly in your account settings.
• Right to deletion — you may request the deletion of your personal data where there is no legitimate reason for us to continue holding it. Note that some data must be retained for regulatory compliance and cannot be deleted on request.
• Right to restrict processing — in certain circumstances, you may request that we limit how we use your data while a concern is being resolved.
• Right to object — you may object to certain types of processing, including any direct marketing communications you may have consented to.

To exercise any of these rights, contact the 5jii support team at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection standards.

10. Minors

5jii is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under 21 years of age. If you are under 21, you are not permitted to register or use the platform.

If we become aware that personal data has been collected from a person under the age of 21, we will promptly close the account and delete or anonymise the associated data. If you believe an underage person has registered on 5jii, please contact [email protected].

11. Updates to This Policy

5jii may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. The updated policy will be published on this page with a revised date at the top.

For material changes — those that significantly affect how your data is used or your rights — 5jii will make reasonable efforts to notify registered players through their registered email address or through a notice on the platform.

We encourage you to review this Privacy Policy periodically. Continued use of 5jii after an updated policy is published constitutes acceptance of the changes.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, please contact the 5jii support team:

For data deletion or access requests, include "Privacy Request" in the subject line. We will acknowledge your request and keep you updated throughout the process.